If you are looking to contact British Gas customer service team you can get in touch with them by using our connection phone number. Some companies let you speak to a real person and some may have an automated system that can give you pre-recorded information or let you leave a message, and then the company will get back in touch with you. You are able to contact them by calling our connection phone number, or directly at no or lower cost using their helpline telephone number, or other contact details, provided on their own website.

People need to contact British Gas customer support for various reasons. Some of the main reason people call customer support are listed below.

  • If you are looking to make an order for an item or service.
  • If you have a question about a product or service.
  • If you are unhappy with the service or product you have received.
  • If you have a general enquiry to British Gas.
  • If you need to check details or make a change to your account.
  • If you need to confirm and order.
  • To confirm a delivery date.
  • If you need a refund on a product or service.
  • If you have a question about returning an item or cancelling an order.
  • and ask for a confirmation that they have received your email or letter.

When you contact British Gas customer support you may be presented with a menu of options to choose from. Please listen to them carefully and choose the option that matches the reason for you call so you can be transferred to the relevant department. This may help reduce call time as if you go through to the wrong team your call might have to be transferred again. Occasionally there may be a wait time for your call to be answered and you will be placed in a queue. Your call may also be put on hold while talking to a representative so they can help assist with your call.

Before you make the call please try to have all relevant information ready regarding the reason for your call so that it can be dealt with as fast and efficiently as possible. Due to wait times and hold times sometimes calls can be quite long and you may want to use the contact details provided on “British Gas” website as this may cost less.