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Call DVLA Isle of White

DVLA call connection service Isle of White

0903 704 7744

This service is not affiliated with DVLA. A direct number can be obtained from their website at no or lower cost here.

Contact DVLA – call connection service

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This website provides hard to find phone numbers as a call connection service, and is not associated with the DVLA.

Calls cost £3.60 per minute with a minimum charge of £3.60, plus your phone company’s access charge

DVLA Contact Number

is available directly from their website at no or lower cost

The DVLA is an organisation within the Department for Transport and is headquartered in Wales. The DVLA is responsible for maintaining over 44 million driver records, as well as more than 36 million records of licensed vehicles. If you find that you have any questions about your driving licence, or you’ve experienced problems with your Blue Badge then you should definitely call the DVLA’s customer services team.

DVLA Customer Services

There could be any number of reasons for why you might want to call the DVLA customer services team, as they make sure that they provide plenty of support for road who users who might have questions surrounding their driving documents, road tax or specific DVLA services like a disability parking badge. You can also ensure that you get answers to enquiries that you can’t find the answer to online, like finding out more about car tax or licence applications. If you find that you need assistance for filling out any forms, then you can call the customer services team so that an adapted version can be sent to you by the DVLA. If you aren’t driving currently or you don’t own a vehicle, you can still use the customer services number if you have any questions for the team, including finding out more about driving legislation like the Highway Code.

Vehicle Registration

Call DVLA Contact Number

You might want to speak to the DVLA customer services team if you find that you have had a problem while registering your vehicle. This could include losing paperwork, having problems with your logbook or finding issues with registering the vehicle that you have bought. If you have questions regarding registering your vehicle with the DVLA and would like someone to help you understand the process then you can talk to a member of the customer services team where you will find someone who will be happy to answer any questions that you might have for them.

Car Tax Enquiries

If you’re calling the DVLA customer services number regarding your car tax, then you will be able to find a member of staff who can answer any questions that you might have if they are surrounding paying your car tax. You might also need to call them if you would like to clarify that your car is in fact taxed, which you can also do by using the web portal. If you’ve experienced issues while trying to pay for your car tax, or you’ve noticed a problem with the services you’ve received regarding your car tax then you can speak to a member of the customer services team for any problems you have.

DVLA Licence Check

If you are interested in finding out information about driving license details, you can contact the DVLA as they now hold all of your information in their database. You might want to call them if you’re interested in finding out how many penalty points you have, or other information that used to be found on your paper counterpart for your photocard driving licence, which was abandoned last year. You can also find out more about your driving licence record as well as creating a licence check code which you need to hire cars. When you call the DVLA customer services team regarding your licence check, you should make sure that you have your national insurance number, driving licence number and postcode available.

DVSA

The DVSA is the Driver and Vehicle Standards Agency, so there could be a wide range of reasons why you might find yourself needing to call their customer services team. You might find that you need more information regarding booking your driving or theory test, as they monitor everything to do with testing new drivers and will, therefore, be able to help you if you need any information regarding their services. You can also call the customer services team about their MOT and vehicle testing, as they also ensure that all vehicles that are on the road are safe and driveable, and so will be able to tell you more about MOT requirements or help you with any issues you’ve had surrounding vehicle testing. The DVSA offers a whole variety of other services, so if you would like to know more about what services they offer and how they can help you then you can talk to their customer services representative.

DVA

The DVA is responsible for licensing and testing vehicles and drivers in Northern Ireland, and so can be reached for any issues you might have if you’re a driver within Northern Ireland. When you call the customer services team on they can answer any general enquiries about their services or will be able to tell you more about booking driving and theory tests. They will also be able to help you if you need to know more surrounding your practical driving test booking or any other testing enquiries that you might have for the customer services team.

SORN

If you find that you need to contact SORN services to register with the DVLA that you’re taking your vehicle off the road, then you can call their customer services team and find the chance to speak to a team member about your decision then they can help you with any issues you might have. You might find that you’ve already registered your vehicle as off the road but haven’t received any money back from the remaining months you had paid for, or you might have had problems with registering your vehicle with SORN, in which case the customer services team will make sure to help you as best as they can.

Welsh Language Services

If you’re Welsh-speaking and would prefer to speak to a member of the customer services team who speaks Welsh, then you can call the DVLA for any problems or questions that you might have for the customer services team.

DVSA Driving Test Support

You might find that you need to contact the DVSA for support surrounding your driving test, and can use the customer services number above to contact someone who can help. By ringing the number above you will be able to speak to a member of the customer services team who will be happy to tell you any information about your driving test that you would like to know about, as well as being able to cancel your driving test here or rearrange for another time, as you may have found that your original timing might not be appropriate for you anymore. From here they will be able to help you with any changes you need to make to your driving test.

DVLA Complaints Department

If you need to make a complaint about an employee at the DVLA you can report your complaint on 0844 453 0118. On this number, it will allow you to speak to a member of the customer service team and they will file your complaint.

DVLA Contact Telephone Numbers

Department Opening times
Customer Services 08:00 to 19:00
Vehicle Registration 08:00 to 19:00
Car Tax Enquiries 08:00 to 19:00
DVLA Licence Check 08:00 to 19:00
DVSA 08:00 to 19:00
DVA 08:00 to 19:00
SORN 08:00 to 19:00
Welsh Language Services 08:00 to 19:00
DVSA Driving Test Support 08:00 to 19:00
Complaints 08:00 to 19:00

DVLA Head Office Address

Driver and Vehicle Licensing Agency;

Long View Rd Swansea, West Glamorgan SA6 7JL

DVLA Phone Line Opening Hours

Day Opening Times
Monday 08:00 to 19:00
Tuesday 08:00 to 19:00
Wednesday 08:00 to 19:00
Thursday 08:00 to 19:00
Friday 08:00 to 19:00
Saturday 08:00 to 14:00
Sunday CLOSED

When contacting the DVLA ensure that you are calling them within the correct opening hours (Public holiday opening times may vary):

Other ways to contact the DVLA

You might decide that you don’t want to contact the DVLA over the phone, and if that is your decision then you can easily contact them in other ways, including using their website to find the perfect way to contact the DVLA online. You can also send them a letter if you would prefer to communicate in that way, which you can address to:

Driver and Vehicle Licensing Agency;
Long View Rd Swansea, 
West Glamorgan 
SA6 7JL

where a member of the customer services team will read and reply to any letters you send as quickly as possible.

 

Car Tax

Call DVLA Contact NumberRenewing Your Car Tax

 

When it is time for you to renew your car tax, you will receive a letter reminding you to do so (known as a V11). You can then take this letter to your local Post Office that has Car Tax facilities, use the DVLA phone number to renew or use the online service. If you have lost your V11 letter, you can also use your 11 digit reference number for your log book (known as your V5C).

If you opt to renew your car tax at your local Post Office, you will need to take

  • Your completed V11 reminder letter
  • An MOT test certificate, if it is required. It must be valid for when the tax disc starts
  • The payment that is shown on your reminder

SORN

SORN is the abbreviation for a Statutory Off Road Notification. You need to make a SORN if you don’t use or keep your vehicle on a public- for example, you keep it in your garage, on your drive or on private land.

To make a SORN application, you can use the online service, the phone facilities or send an application by post. To apply online, you will need either the 16 digit reference number from your V11 or the 11 digit from your V5C.

To make a postal application, you will need to complete a V890 form and can make an application up to 2 months in advance. If you are making an application this far in advance for whatever reason, you must enclose a letter explaining why you are making an advanced application.

Bands For Car Tax

Band A

  • Petrol or Diesel Car
    • First Year Rate
      • £0
    • Standard Rate
      • £0
  • Alternative Fuel Car
    • First Year Rate
      • £0
    • Standard Rate
      • £0

Band B

  • Petrol or Diesel Car
    • First Year Rate
      • £0
    • Standard Rate
      • 12 Months- £20
  • Alternative Fuel Car
    • First Year Rate
      • £0
    • Standard Rate
      • 12 Months- £10

Band C

  • Petrol or Diesel Car
    • First Year Rate
      • £0
    • Standard Rate
      • 12 Months- £30
  • Alternative Fuel Car
    • First Year Rate
      • £0
    • Standard Rate
      • 12 Months- £20

Band D

  • Petrol or Diesel Car
    • First Year Rate
      • £0
    • Standard Rate
      • 6 Months- £60.50
      • 12 Months- £110
  • Alternative Fuel Car
    • First Year Rate
      • £0
    • Standard Rate
      • 6 Months- £55
      • 12 Months- £100

Band E

  • Petrol or Diesel Car
    • First Year Rate
      • 6 Months- £71.50
      • 12 Months- £130
    • Standard Rate
      • 6 Months- £71.50
      • 12 Months- £130
  • Alternative Fuel Car
    • First Year Rate
      • 6 Months- £66
      • 12 Months- £120
    • Standard Rate
      • 6 Months- £66
      • 12 Months- £120

Band F

  • Petrol or Diesel Car
    • First Year Rate
      • 6 Months- £79.75
      • 12 Months- £145
    • Standard Rate
      • 6 Months- £79.75
      • 12 Months- £145
  • Alternative Fuel Car
    • First Year Rate
      • 6 Months- £74.25
      • 12 Months- £135
    • Standard Rate
      • 6 Months- £74.25
      • 12 Months- £135

Band G

  • Petrol or Diesel Car
    • First Year Rate
      • 6 Months- £99
      • 12 Months- £180
    • Standard Rate
      • 6 Months- £99
      • 12 Months- £180
  • Alternative Fuel Car
    • First Year Rate
      • 6 Months- £93.50
      • 12 Months- £170
    • Standard Rate
      • 6 Months- £93.50
      • 12 Months- £170

Band H

  • Petrol or Diesel Car
    • First Year Rate
      • 12 Months- £290
    • Standard Rate
      • 6 Months- £122.50
      • 12 Months- £205
  • Alternative Fuel Car
    • First Year Rate
      • 12 Months- £280
    • Standard Rate
      • 6 Months- £107.25
      • 12 Months- £195

Band I

  • Petrol or Diesel Car
    • First Year Rate
      • 12 Months- £345
    • Standard Rate
      • 6 Months- £123.75
      • 12 Months- £225
  • Alternative Fuel Car
    • First Year Rate
      • 12 Months- £335
    • Standard Rate
      • 6 Months-  £118.25
      • 12 Months- £215

Band J

  • Petrol or Diesel Car
    • First Year Rate
      • 12 Months- £485
    • Standard Rate
      • 6 Months- £145.75
      • 12 Months- £265
  • Alternative Fuel Car
    • First Year Rate
      • 12 Months- £475
    • Standard Rate
      • 6 Months- £140.25
      • 12 Months- £255

Band K

  • Petrol or Diesel Car
    • First Year Rate
      • 12 Months- £635
    • Standard Rate
      • 6 Months- £156.75
      • 12 Months- £285
  • Alternative Fuel Car
    • First Year Rate
      • 12 Months-£625
    • Standard Rate
      • 6 Months- £151.25
      • 12 Months- £275

Band L

  • Petrol or Diesel Car
    • First Year Rate
      • 12 Months- £860
    • Standard Rate
      • 6 Months- £266.75
      • 12 Months- £485
  • Alternative Fuel Car
    • First Year Rate
      • 12 Months- £850
    • Standard Rate
      • 6 Months- £261.25
      • 12 Months- £475

Band M

  • Petrol or Diesel Car
    • First Year Rate
      • 12 Months- £1090
    • Standard Rate
      • 6 Months- £275
      • 12 Months-£500
  • Alternative Fuel Car
    • First Year Rate
      • 12 Months- £1080
    • Standard Rate
      • 6 Months- £269.50
      • 12 Months- £490

 

 

Medical Conditions

Name Of Medical Condition Do I Need To Tell The DVLA? Forms
Acoustic Neuroma Yes, if you suffer from disabling giddiness B1 and DIZ1
Addison’s Disease No N/A
Agoraphobia Check with your doctor or consultant M1
AIDS Yes G1
Alcohol Problems Yes DR1
Alzheimer’s Disease Yes CG1
Amputations Yes G1
Aortic Aneurysm Yes, if your aortic aneurysm is over 6cm in diameter, despite treatment. Ask your doctor if you are unsure H1
Angina No, but you will need to stop driving if it happens when you are resting, driving or with emotion N/A
Angioma Yes B1
Angioplasty No, but you shouldn’t drive for 1 week after the procedure and only start driving again when your doctor says you are safe to do so N/A
Ankylosing Spondylitis Yes, if your doctor feels it affects your ability to drive safely G1
Anxiety Yes, if your doctor thinks its affect your ability to drive safely M1
Arachnoid Cyst Yes B1
Arnold-Chiari Malformation Yes B1
Arrhythmia Yes H1
Arteriovenous Malformation Yes B1
Arthritis Yes, if you use special controls for driving G1
Asperger Syndrome Yes, if your doctor feels it affects your ability to drive safely M1
Ataxia Yes CN1
ADHD Yes, if your doctor feels it affects your ability to drive safely M1
ASD Yes, if your doctor feels it affects your ability to drive safely M1
Balloon Angioplasty (leg) No N/A
Bipolar Disorder Yes M1
Blackouts, Fainting or
Syncope
Yes, if your doctor feels it affects your ability to drive safely FEP1
Blepharospasm Yes V1
Blood Clots Yes, if you have a blood clot in the brain. No if you have a blood clot in your lung. B1
Blood Pressure No N/A
Brachial Plexus Yes G1
Brain Abscess, Cyst or
Encephalitis
Yes B1
Brain Aneurysm Yes B1
Brain Haemorrhage Yes B1
Traumatic Brain Injury Yes B1
Brain Tumour Yes B1
Branch Retinal Vein Occlusion Yes, if it affects both eyes. No if it only affects one eye and you can still meet visual standards for driving. V1
Broken Limbs No N/A
Burr Hole Surgery Yes B1
Caesarean Section No N/A
Cancer Yes, if you develop problems with your nervous system or brain, your doctor is concerned about how fit you are to drive, your medication may cause side effects that could impact on your ability to drive safely or you are restricted to a certain type of vehicle or you have a vehicle that has been adapted for you. B1
Cataracts Yes, if you have Cataracts in both eyes. No if you only have Cataracts in one eye and no visual problems in your other eye. After having Cataracts removed, you don’t need to inform the DVLA as long as you meet the visual standards for driving. V1
Catheter No, but you shouldn’t drive for 2 days after you have been given treatment. N/A
Cardiac Problems No, but you should only start driving again on your doctors recommendation N/A
Carotid Artery Stenosis No N/A
Cataplexy Yes SL1
Cerebral Palsy Yes B1
Chronic Aortic Dissection No, but you should only drive after you have received satisfactory treatment N/A
Cognitive Problems Yes CG1
Congenital Heart Disease Yes H1
Convulsions Yes FEP1
Coronary Artery Bypass or
Disease
No, but you should only start driving again on your doctors recommendation N/A
Cystic Fibrosis No N/A
Deafness No N/A
Atrial and Ventricular
Defibrillators
Yes DEFIB1
Déjà vu Yes, if your déjà vu is related to seizures or epilepsy FEP1
Dementia Yes CG1
Depression Yes, if it affects your ability to drive safely. You should check with your doctor M1
Diabetes Yes, if it is treated by insulin DIAB1
Dilated Cardiomyopathy No N/A
Diplopia (Double Vision) Yes V1
Dizziness (Giddiness) Yes DIZ1
Drug Use Yes DG1
Eating Disorders (such as
Anorexia Nervosa)
Yes, if it affects your ability to drive safely. You should check with your doctor M1
Empyema (Brain) Yes B1
Epilepsy Yes FEP1
Essential Tremor Yes, if it affects your ability to drive safely. You should check with your doctor B1
Glaucoma Yes if it affects both eyes. No if it only affects one eye, you have no medical conditions in your other eye and are able to to meet the visual standards for driving V1
Grand Mal Fits (Tonic-Clonic
Seizures)
Yes FEP1
Guillain Barré Syndrome Yes B1
Head Injury Yes B1
Heart Attack (Myocardial
Infarction)
No, but you should only start driving again after 1 month, on the recommendation of your doctor N/A
Heart Failure No, but you should only start driving again after 1 month, on the recommendation of your doctor N/A
Heart Murmurs No, but you should only start driving again after 1 month, on the recommendation of your doctor N/A
Heart Palpitations Yes H1
Hemianopia Yes V1
High Blood Pressure No N/A
HIV No N/A
Hodgkin’s Lymphoma Yes, if you develop problems with your nervous system or brain, your doctor is concerned about how fit you are to drive, your medication may cause side effects that could impact on your ability to drive safely or you are restricted to a certain type of vehicle or you have a vehicle that has been adapted for you. G1
Huntington’s Disease Yes CN1
Hydrocephalus Yes B1
Hypertrophic Cardiomyopathy No N/A
Hypoglycaemia Yes DIAB1
Hypoxic Brain Damage Yes B1
Hysterectomy No, but you should only start driving again after 3-8 weeks, on the recommendation of your doctor N/A
Intracerebral Haemorrhage Yes, if your still having problems a month later STR1
Ischaemic Heart Disease No, but you should only start driving again on the recommendation of your doctor N/A
Kidney Dialysis No N/A
Kidney Problems No N/A
Korsakoff’s Syndrome Yes M1
Labyrinthitis Yes DIZ1
Learning difficulties Yes G1
Left Bundle Branch Block No N/A
Leukaemia No N/A
Lewy Body Dementia Yes B1
Limb disability Yes G1
Lumboperitoneal Shunt No N/A
Lung Cancer No N/A
Lymphoma Yes, if you develop problems with your nervous system or brain, your doctor is concerned about how fit you are to drive, your medication may cause side effects that could impact on your ability to drive safely or you are restricted to a certain type of vehicle or you have a vehicle that has been adapted for you. C1
Macular Degeneration Yes, if it affects both eyes. No if it only affects one eye and you meet the visual standards for driving V1
Malignant Melanoma No N/A
Marfan Syndrome Yes H1
Medulloblastoma Yes B1
Severe Memory Problems Yes CG1
Meningioma Yes B1
Monocular Vision (Sight In
One Eye Only)
No if you meet the standards of vision for driving. Ask your GP if you are unsure. V1
Motor Neurone Disease Yes CN1
Multiple Sclerosis Yes CN1
Myasthenia Gravis Yes CN1
Myoclonus Yes FEP1
Narcolepsy Yes SL1
Night blindness (Nyctalopia) Yes V1
Nystagmus Yes V1
Obsessive Compulsive
Disorder
Yes, if your doctor recommends you do so M1
Obstructive Sleep Apnoea
Syndrome
Yes, if it affects your ability to drive safely. Ask your doctor if you are unsure SL1
Optic Atrophy Yes V1
Optic Neuritis Yes V1
Pacemakers Yes H1
Paranoid Schizophrenia Yes M1
Paraplegia Yes G1
Parkinson’s Disease Yes PK1
Peripheral Arterial Disease No N/A
Peripheral Neuropathy Yes CN1
Personality Disorder Yes, if it affects your ability to drive safely. Ask your doctor if you are unsure M1
Petit Mal Seizures Yes FEP1
Pituitary Tumour Yes B1
Post Traumatic Stress
Disorder (PTSD)
Yes, if it affects your ability to drive safely. Ask your doctor if you are unsure M1
Psychosis Yes M1
Psychotic Depression Yes M1
Retinal Treatment Yes if you’ve had treatment in both eyes. No if you have only had treatment in one eye V1
Retinopathy Yes if you’ve had retinopathy in both eyes. No if you have only had retinopathy in one eye V1
Schizo-Affective Disorder Yes M1
Schizophrenia Yes M1
Scotoma Yes V1
Seizures (Fits) Yes FEP1
Sleepiness Yes SL1
Spinal Problems or Injuries Yes G1
Stroke Yes, if you are still having problems 1 month after the stroke STR1
Subarachnoid Haemorrhage Yes B1
Tachycardia Yes H1
Tourette’s Syndrome Yes, if it affects your ability to drive safely. Ask your doctor if you are unsure B1
Transient Global Amnesia No N/A
Transient Ischaemic Attack (TIA) No N/A
Tunnel Vision Yes V1
Usher Syndrome Yes V1
Valve Disease or Replacement
Valve
No N/A
Vertigo Yes DIZ1
Reduced Visual Acuity Yes V1
Visual Field Defects Yes V1
VP Shunts Yes B1
Wolff-Parkinson-White
Syndrome
Yes H1

 

Points & Fines

Parking AttendantPoints and fines for breaking the laws of the road are issued by the police, not the DVLA. If you are unfortunate enough to receive an endorsement, you will need to hand over your licence to the police, a fixed penalty office or when you appear in court, depending on how severe the offence is.

New Drivers

If you have passed your driving test is  the last 2 years and get 6 or more points on your driving licence, you will find that your licence gets revoked. If this happens to you, you will have to apply for and buy a new provisional driving licence as well as completing your driving theoryand practical test again to obtain a full licence.

These conditions also apply to foreign driving licences that have been exchanged for a British licence.

Speeding

Points for exceeding the speed limit can warrant 3-6 penalty points, depending on the severity of the offence. Codes for speeding must stay on a driving licence for a minimum of 4 years from the date of the offence.

Call DVLA Contact NumberWhat Do The Speeding Codes Mean?

  • SP10- Exceeding goods vehicle speed limits
  • SP20- Exceeding speed limit for type of vehicle (excluding goods or passenger vehicles)
  • SP30- Exceeding statutory speed limit on a public road
  • SP40- Exceeding passenger vehicle speed limit
  • SP50- Exceeding speed limit on a motorway

Alternatives To Points

A large number of police authorities up and down the country now offer awareness courses as an alternative to points on your licence, depending on the offence(s) you have committed. The idea of these is to encourage drivers to change their attitude towards their driving, with a particular focus on the area that they were caught to be breaking the law.

You will have to pay to attend the course, but the advantage is that there will not be any additional points put onto your licence. This can mean that your insurance cost won’t increase.

Awareness Courses

The awareness courses are offered for

  • Speeding
  • Red Traffic Lights
  • Mobile Phones
  • Driver Improvement
  • Drink Driver Rehabilitation

You can only attend the workshop courses as an alternative if you are referred to one by the police. You can also only attend a course once within 3 years.

Call DVLA Contact NumberCommon Offences

This is a list of some of the more common offences caused by drivers that result in points and fines:

  • Driving with excess alcohol
  • Excess alcohol in charge of a motor vehicle
  • Failure to provide a specimen of breath
  • Speeding
  • Driving without due care and attention
  • Failure to stop after an accident/failure to report an accident
  • Failure to identify the driver
  • Dangerous driving and causing death by dangerous driving

When Are Points Removed?

The duration of your penalty points (or endorsement codes) on your licence can vary. This depends on the offence you have committed. The shortest duration is 4 years, while the longest is 11 years.

For example, points for  reckless and/or dangerous driving and points for exceeding the speed limits have to stay on your driving licence for 4 years from the date of the conviction. However, points for drink or drug convictions have to stay on your licence for 11 years from the date you were convicted.

To check how many points you have on your license you can call the DVLA Licence check number here.

 

DVLA Medical Contact.

Why Would I Ring The DVLA Medical Contact Number?

You may find that you need to use the DVLA Medical Contact Number if you have recently been advised by your doctor to inform the DVLA of a recent diagnosis.

Some of the questions you may find yourself wanting to ask include:

  • Is my medical condition considered to be ‘notifiable’?
  • What should I do if my condition has worsened?
  • What do I do if I have recently develop a medical condition that impacts on my driving ability?
  • Do I need to surrender my licence?
  • Do I need to have an examination?
  • Will I need a driving assessment or and eyesight test?
  • Do I need to adapt my vehicle?

Medical Conditions And The DVLA

You will need to inform the DVLA if you have a driving licence and develop a ‘notifiable’ medical condition or an existing condition has gotten worse.

Conditions that are considered to be notifiable includes epilepsy, strokes, other neurological and mental health conditions, or physical disabilities and visual impairments that could affect your ability to drive in a safe manner.

If you don’t tell the DVLA about a condition that impacts on your ability to drive safely, you may find that you receive a fine of up to £1,000 as well as there being a possibility of being prosecuted if you have an accident.

If your doctor informs you that following your diagnosis you should stop driving, you must surrender your licence to the DVLA.

Call DVLA Contact NumberAfter you have informed the DVLA of your medical condition, a decision should be made within 3 weeks. If the DVLA requires more information about your condition, a decision may take up to 90 days. This is because they may need to consult with your doctor, arrange an examination or request that you take a driving assessment or an eyesight test. If you are still waiting to hear from the DVLA, you can ask your GP if it is safe for you to drive.

The decision from the DVLA can be one of four scenarios. These are:

  • You can keep your old licence or get a new one
  • You can get a short licence that lasts 1, 2 or 3 years and is reviewed if you want to reapply
  • You will need to adapt your vehicle
  • You will need to stop driving and surrender your licence

If you are told you need to adapt your vehicle, you can get an independent assessment of what needs to be adapted through the Forum of Mobility Centres.

If you are told that you must stop driving, you will be given a medical reason for this decision and will be told if and when you can reapply for your licence. You will also be told that you have the right to appeal the decision.

The DVLA And Your Blue Badge

You can apply for or renew your Blue Badge parking permit online. After completing the form, your application will be sent on to your council pending a decision.

Before you apply, you should check with your council how far in advance of the expiry date you should renew. If your application is unsuccessful, your council should inform you of the reason why and you can ask them to reconsider if you don’t feel all the important information you provided was considered. If your mobility problems become more serious, you can also reapply.

Driving Licence Information

A provisional driving licence is required for those who wish to learn to drive in the UK. There are many issues you may experience relating to your driving licence, such as a change in name or address, the need to renew or surrender your licence or you may even need to replace your licence after it is lost, stolen, damaged or destroyed. Here you will find information about your driving licence or other types of licences you may be interested in obtaining as well as common issues that you may experience as a holder of a UK driving licence.

Provisional Driving Licences

A Provisional Driving Licence is your first licence that grants you the means of learning to drive a car, motorcycle or moped. You can apply for your provisional via the DVLA online or by Call DVLA Contact Numbercompleting a D1 application form that can be obtained from the Post Office or via the DVLA contact form ordering service.

When applying for your licence you will need to send:

  • Your full, valid, current passport
  • A biometric residence permit
  • A UK Certificate of naturalisation

OR

  • Your Birth Certificate and ONE of the following
    • National Insurance card
    • Letter from the DWP showing your National Insurance number
    • A copy of the first page of your benefits book
    • An original benefit claim letter
    • A P45 P60 or pay slip
    • Marriage Certificate or divorce papers
    • College or university card
    • School record
    • PASS CitizenCard

Unless stated, only original documents are accepted

The criteria for obtaining your provisional driving licence is that you must:

  • Be a resident of Great Britain
  • Be the required minimum age
  • Meet the required minimum eyesight requirement
  • Have nothing preventing your from driving for whatever reason
  • Pay a fee of £50 by debit or credit card
  • Have a valid UK passport or other form of ID
  • Have your national insurance number, if you know it
  • Be able to provide addresses you have lived in for the last 3 years.

You can apply for your provisional licence when you are 15 years and 9 months old. To start driving you need to be 16 years old for a moped and 17 years old for a car. If you receive or have applied for the mobility part of Personal Independence Payment (PIP), you can drive a car from 16.

Call DVLA Contact NumberRenewing Your Driving Licence

You need to renew your photocard driving licence every 10 years. You can do this online, if your valid passport has been issued in the last 5 years, or by completing the renewal form (D798) that you get in the post and sending the finished form to

DVLA
Swansea
SA99 1DH

You can also do your renewal at certain Post Offices, although there is an extra charge of £4.50 for this.

When renewing your licence at the Post Office, you need to take these with you:

  • Your completed renewal form (D798)
  • Your photocard licence and the paper counterpart
  • The £20 fee

If you want to apply by post, you will need to send:

  • Your completed D798 form
  • A new passport style photo that has been taken within the last month- please don’t sing the back
  • Your current photocard and paper counterpart sections of your licence
  • A cheque or postal order fo the value of £20 that is payable to the DVLA.

If you have changed your name, you will need to send identity documents,

Your application should be sent to the DVLA Swansea office:

DVLA
Swansea
SA99 1DH

The criteria for renewing your driving licence online is that you need to:

  • Have been issued a valid UK passport in the last 5 years
  • Be a UK resident
  • Have your driving licence, including the paper counterpart
  • Have nothing preventing your from driving for whatever reason
  • Pay a fee of £20 by debit or credit card
  • Have your national insurance number
  • Be able to provide addresses you have lived in for the last 3 years.

When you receive your new licence, you must send your old licence back to the DVLA. Your photo and signature will be taken from your passport and if this isn’t possible or you want a different photo, you can’t renew your licence online.

Changing Information On Your Driving Licence

When changing information on your driving licence, there are different forms and various addresses that need to be considered, depending on the information you want to change. Below you find information relating to changing your address, name and photo:

Call DVLA Contact NumberChange Of Address

There is no charge for changing your address on your driving licence. You can do it online or by a postal application. A postal application may take up to 3 weeks.

The criteria for changing your address online is that you will need to:

  • Have both part of your driving licence
  • Be considered a resident of Great Britain
  • Be able to give the address that you have resided in for the last 3 years
  • Have a valid UK passport or another form of identity
  • Have you national insurance number, if you know it
  • Not have been disqualified from driving for any reason

If you apply online you should get your licence within a week. If you are moving abroad, you cannot update your British driving licence with your foreign address, you will need to contact the relevant driving licence authority in the country you are moving to.

If you are changing your address on your photocard driving licence by post, you will need to send the completed ‘changes’ section on your paper counterpart, including your signature and the date. Then you will need to send your photo card and the paper counterpart to

DVLA
Swansea
SA99 1BN

If you are changing your address on your paper driving licence by post, you will need to send:

  • A completed D1 form
  • Your driving licence
  • Original document that can confirm your identity
  • A passport sized photograph

You will need to send these to

DVLA
Swansea
SA99 1BN

Call DVLA Contact NumberChange Of Name

To change your name, you will need to complete different forms depending on the type of licence you hold and what vehicles it entitled you to drive. These forms can be found at most Post Offices or from the DVLA’s form ordering service.

  • For car or motorbike licence, complete a D1 form
  • For a lorry or bus licence, complete a D2 form

For a photocard driving licence:

All drivers will need to include the original documents that confirm your new name and their photocard licence and paper counterpart. There is no need to send a new photo.

For a paper driving licence:

Every driver will need to send the original documents that confirm the name change as well as their driving licence and a passport style photo.

If you are unable to send your old driving licence in, you must declare the reason why on your form.

If you are sending a D1 form (for cars and motorbikes), you will need to send it to:

DVLA
Swansea
SA99 1BN

For a D2 form (a lorry or bus application) you need to send it to:

DVLA
Swansea
SA99 1BR

To change your title, you will need to follow the same steps that have been outlined above. There is no need to send evidence, unless you are changing to a hereditary title.

You should expect to have your licence returned to you within 3 weeks, but the process may take longer if there is a need to check your health or personal details.

You can inform the DVLA of a name change, even if you are disqualified from driving. Send a letter to

DVLA
Swansea
SA99 1AB

In your letter, you should include details of your old and new name, your driving licence number (if you know it) and your date of birth.

Change Of Photo

You will get a new licence if you want to change or update your photo on your driving licence. You can apply online if you have had a UK passport issued in the last 5 years or by post if not.

The criteria to change your photo on your licence online:

  • Be a UK resident
  • Have been issued a UK passport in the last 5 years that is still valid
  • Be able to pay a £20 fee
  • Give address that you have occupied in th e last 3 years
  • Have your driving licence
  • Know your national insurance number
  • Not have been disqualified from driving for any reason

The DVLA will take your photo and signature from your passport, so if this isn’t possible, you will be unable to change your photo online

If you apply online, you should receive your new licence within 1 week.

Applying by post:

  • Fill in a D1 form, which is available from most Post Offices or the DVLA form ordering service.
  • Include
    • A passport style photo that has been taken in the last month- there is no need to sign the back
    • Your photocard and paper counterpart of your current licence
    • A cheque or postal order for the value of £20 that is payable to the DVLA

Send these along with your D1 form to:

DVLA
Swansea
SA99 1DH

You should get your updated licence in 3 weeks, although there may be a delay if your personal details need to be checked.

Vehicles That Require Licences

  • Mopeds
  • Motorcycles
  • Light vehicles and quad bikes
  • Cars
  • Medium sized vehicles
  • Large vehicles
  • Buses
  • Agricultural tractors

You don’t need a driving licence for

  • Road rollers
  • Tracked vehicles
  • Moving machines
  • Pedestrian controlled vehicles
  • Electrically-propelled vehicles
  • Trolley vehicles
  • Fork lift trucks
  • Minibuses

 

 

 

 

 

 

 

 

  • Electric Bikes
  • Mobility Scooters
  • Powered Wheelchairs

Call DVLA Contact NumberRenewing Your Licence When You’re Over The Age Of 70

There is no charge to renew your driving licence if you are over the age of 70 (or will be soon).

The criteria for renewing your licence online if you are over the age of 70, or will be soon:

  • Your British driving licence has expired or will do so in the next 90 days
  • You are considered a resident of Great Britain
  • You fulfil the minimum requirement for eyesight
  • You have not been prevented from driving for whatever reason

If you have been issued with a valid UK passport in the last 5 years, you  can also change your photo at the same time.

If you apply online, you should get your licence in the next week or so. Whilst the DVLA has your licence, you can continue to drive until you receive your new licence, as long as you have sent a valid application and follow any conditions attached to your licence.

The other way to renew your licence when you are over the age of 70 is to apply by post. You must use the D46P application form for this, which will be sent to you by the DVLA 90 days before your 70thbirthday. If you have not received a D46P form, use the D1 application form, which can be found at the Post Office or online.

To renew a C1 or D1 entitlement, you have to do it via post or at Post Office.

Call DVLA Contact NumberChanging From A Paper Licence To A Photocard

If you want to exchange your old paper driving licence for a new photocard style licence, you can do so online, via the DVLA.

The criteria for you to exchange your current paper licence for a photocard licence online

  • By in possession of your paper licence
  • Be classed as a resident of Great Britain
  • Meet the minimum requirements for eyesight
  • Not have been stopped from driving for any reason
  • By able to pay the £20 fee
  • Have another form of identity, such as a valid UK passport
  • If you know it, your national insurance number
  • Be able to give addresses that you have lived in for the last 3 years.

If your name has changed, you won’t be able to apply online. You will have to apply by post, using a D1 form for car and motorbike licences or a D2 form for lorries and buses. You can get the forms from the DVLA form ordering service online or from most Post Offices.

The photo for your photocard licence will be taken from your UK passport, if you have had a passport issued after 5th October 1998. If the DVLA can’t use this photo, or you would rather they didn’t use it, you will need to post a photo. After filling in your online application, a form will be sent to you that you will need to return with your photo.

You can still drive before you receive your new licence as long as you make sure this criteria applies to you:

  • You had a British or Northern Irish licence issued after the 1st January 1976 or another type of exchangeable licence
  • You haven’t been disqualified from driving for any reason
  • You haven’t been refused a driving licence based on a medical condition
  • You abide by any special conditions of your licence

You are also able to exchange your paper licence for a photocard licence in person or by post. You need to complete a D1 form, which can be found either at a Post Office or by using the DVLAs form ordering service online. You will also need to send:

  • Original identity documents, such as a full valid passport
  • A colour passport-style photograph
  • A cheque or postal order payable to the DVLA for a fee of £20.

You will need to send all of these, along with your completed D1 form to:

DVLA
Swansea
SA99 1BU

You should get your new driving licence in 3 weeks time. It could be delayed if the DVLA have to check your personal or medical details

Call DVLA Contact NumberDealing With The Driving Licence Of Someone Who Has Recently Died

If a driver has passed away, you will need to send the driving licence and registration certificate (V5C) of the person to the DVLA.

You should include a letter that explains three main things:

  • How you were related to the person who has passed away
  • The date of their death
  • Their name, address and date of birth

If you are unable to find their V5C, you can just send the letter.

The driving licence should be sent to:

DVLA,
Swansea
SA99 1AB

If you have the registration document, it should be sent to:

DVLA,
Swansea
SA99 1ZZ

Lost, Stolen, Damaged Or Destroyed Licence

Call DVLA Contact NumberIf your driving licence is lost, stolen, damaged or destroyed, you can apply for a replacement one online. If you licence has been stolen, you will need to report it to the police.

The criteria to replace your licence online:

  • Be considered a resident of Great Britain
  • Not have been disqualified from driving for any reason
  • Be able to pay a fee of £20
  • Have a form of identity, such as a valid UK passport
  • Be able to give address you have resided in for the last 3 years

If you know them, you should also provide your driving licence  number and national insurance number.

If your photocard licence is due to expire in the next 2 years and you have been issued a UK passport in the last 5 years, the DVLA will use an electronic copy of your passport photo for your licence photo. If there isn’t a suitable photo available, the DVLA will inform you and you will need to print a form to send to them with a new photograph.

If you find your old driving licence at a later date, you must return your old licence to DVLA with a letter to explain what has happened after applying for or receiving a replacement.

The other ways to apply include:

If you have a photocard licence

By phone

As long as none of your details have changed, you can apply by phone, as long as you licence hasn’t been damaged or is due to expire in less than 56 days (or 90 days if it is due to expire for medical reasons)

Call DVLA Contact NumberBy post

For a car or motorbike, you need to complete a D1 form and for a lorry or bus licence, you will need to complete a D2 form.

These forms can be found by using the DVLA’s form ordering service online, or the D1 form can be found at most Post Offices.

Once you have completed the form, you will need to send your application to the address shown on the form, along with the fee that is shown on the form. If you have only lost one part of your licence, include the part that you still have.

If you have changed your name, you will also need to include the original documents that confirm your name change.

If you have a paper driving licence

By post

For a car or motorbike, you need to complete a D1 form and for a lorry or bus licence, you will need to complete a D2 form.

These forms can be found by using the DVLA’s form ordering service online, or the D1 form can be found at most Post Offices.

You will then need to send:

  • The original documents that can confirm your identity, such as a full valid UK passport
  • A passport style photo
  • If your paper licence has been damaged, send this too

Your application should be sent to the address shown on the form, along with the fee that is also shown on the form

All postal applications may take up to 3 weeks.

Changing A Foreign Licence

Call DVLA Contact NumberTo change your foreign licence to a British driving licence, you have to be considered a resident of Great Britain. This is normally the case if you have a permanent address in Great Britain that you have occupied for at 185 days.

If you have a car or motorcycle licence, depending on where you passed your test will determine if you can exchange your licence.

  • A country within the EU- you can use your licence that was issued in another EU country in Great Britain until your 70 years old.
  • Northern Ireland- can exchange your licence if you got it on or after 1st January 1976. There is no cost for this.
  • Jersey, Guernsey or Isle of Man- can exchange if it was issued on or after 1st April 1991. There is a cost of £50.

There are other conditions for other countries, but you are also able to drive in the UK on a foreign licence for up to 12 months.

Driving Licence Categories

Category Description
Mopeds
AM You can drive 2-wheeled vehicles with a maximum design speed of over 25km/h (15.5mph) but not more than 45km/h (28mph).This category also includes light quad bikes with:

  • unladen mass of not more than 350kg (not including batteries if it’s an electric vehicle)
  • maximum design speed of over 25km/h (15.5mph) but not more than 45km/h (28mph)
P You can drive 2-wheeled vehicles with a maximum design speed of over 45km/h (28mph) but not more than 50km/h (31mph). Its engine size must not be more than 50cc if powered by an internal combustion engine.
Q You can drive 2-wheeled vehicles with:

  • an engine size not more than 50cc if powered by an internal combustion engine
  • a maximum design speed of no more than 25km/h (15.5mph)
Motorcycles
A1 You can drive light motorbikes with:

  • an engine size up to 125cc
  • a power output of up to 11kW
  • a power to weight ratio not more than 0.1kW/kg

This category also includes motor tricycles with power output up to 15kW.

A2 You can drive motorbikes with a:

  • power output up to 35kW
  • power to weight ratio not more than 0.2kW/kg

The motorbike must also not be derived from a vehicle of more than double its power.

A You can drive:

  • motorbikes with a power output more than 35kW or a power to weight ratio more than 0.2kW/kg
  • motor tricycles with a power output more than 15kW
Light Vehicles & Quad Bikes
B1 You can drive motor vehicles with 4 wheels up to 400kg unladen or 550kg if they’re designed for carrying goods.
Cars
B You can drive vehicles up to 3,500kg Maximum Authorised Mass (MAM) with up to 8 passenger seats (with a trailer up to 750kg). You can also tow heavier trailers if the total weight of vehicle and trailer isn’t more than 3,500kg. You can drive motor tricycles with a power output higher than 15kW if you are over 21 years old. Physically disabled drivers with provisional category B entitlement will also have provisional entitlement to ride category A1 or A motor tricycles. Able-bodied drivers can no longer ride motor tricycles with a provisional category B licence.
B Auto You can drive a category B vehicle – but only an automatic one.
B+E You can drive a category B vehicle with a trailer when they have a combined weight over 3,500kg.
Medium Sized Vehicles
C1 You can drive vehicles weighing between 3,500 and 7,500kg (with a trailer up to 750kg).
C1+E You can drive C1 category vehicles with a trailer over 750kg, but the trailer – when fully loaded – can’t weigh more than the vehicle. The combined weight of both can’t exceed 12,000kg.
Large Vehicles
C You can drive vehicles over 3,500kg (with a trailer up to 750kg).
C+E You can drive category C vehicles with a trailer over 750kg.
Minibuses
D1 You can drive vehicles with:

  • no more than 16 passenger seats
  • a maximum length of 8 metres
  • a trailer up to 750kg
D1+E You can drive D1 category vehicles with a trailer over 750kg, but the trailer – when fully loaded – can’t weigh more than the vehicle. The combined weight of both can’t exceed 12,000kg.
Buses
D You can drive any bus with more than 8 passenger seats (with a trailer up to 750kg).
D+E You can drive D category vehicles with a trailer over 750kg.
Other Categories
Category Type Of Vehicle You Can Drive
F Agricultural Tractor
G Road Roller
H Tracked Vehicles
K Mowing Machine or Pedestrian-Controlled Vehicle
L Electrically-Propelled Vehicle
M Trolley Vehicles
N Exempt From Duty

Driving Licence Codes

01 Eyesight Correction 70 Exchange Of Licence
02 Hearing/ Communication Aid 71 Duplicate Of Licence
10 Modified Transmission 78 Restricted To Vehicles With Automatic Transmission
15 Modified Clutch 79 Restricted To Vehicles In Conformity With The
Specifications Stated In Brackets On Your Licence
20 Modified Braking Systems 101 Not For Hire Or Reward (Not To Make A Profit)
25 Modified Accelerator Systems 102 Drawbar Trailers Only
30 Combined Braking & Accelerator Systems 103 Subject To Certificate Of Competence
35 Modified Control Layouts 105 Vehicle Not More Than 5.5M Long
40 Modified Steering 106 Restricted To Vehicles With Automatic Transmissions
42 Modified Rear-View Mirror(s) 107 Not More Than 8,250KG
43 Modified Driving Seats 108 Subject To Minimum Age Requirements
44 Modifications To Motorbikes 110 Limited To Transporting Persons With Restricted Mobility
44 (1) Single Operated Brake 111 Limited To 16 Passenger Seats
44 (2) (Adjusted) Hand Operated Brake (Front Wheel) 113 Limited To 16 Passenger Seats Except For Automatics
44 (3) (Adjusted) Foot Operated Brake (Back Wheel) 114 With Any Special Controls Required For Safe Driving
44 (4) (Adjusted) Accelerator Handle 115 Organ Donor
44 (5) (Adjusted) Manual Transmission And Manual Clutch 118 Start Date Is For Earliest Entitlement
44 (6) (Adjusted) Rear-View Mirror(s) 119 Weight Limit For Vehicle Does Not Apply
44 (7) (Adjusted) Commands (Direction Indicators,
Braking Light etc)
121 Restricted To Conditions Specified In The Secretary
Of States’s Notice
44 (8) Seat Height Allowing The Driver, In Sitting Position,
To Have 2 Feet On The Road At The Same Time
122 Valid On Successful Completion:
Basic Moped Training Course
45 Motorbikes Only With Sidecar 125 Tricycles Only

 

Surrendering Your Licence

Although there is no legal age that you have to stop driving at, sometimes medical conditions can affect your ability to drive safely and the best course of action may be to give up your driving licence until you satisfy the medical fitness standards to drive again.

If you make the decision to stop driving, or if you doctor recommends it, you will need to inform the DVLA and send them your licence. You will also need to download and fill out the relevant form for the type of licence you are giving up.

If you decide you want to drive again after surrendering your licence, you will have to reapply for a new one.

 

Driving Licence Application: Identity Documents

Please remember that these are the rule for the Great Britain, there are different rules in place in Northern Ireland.

Call DVLA Contact NumberCan I Use My Passport?

If you currently hold a valid UK biometric passport, you are able to use your 9-digit passport number for your driving licence application. This is when you have the photograph and signature on the same page.

There is no need for you to send your biometric passport in with your passport as well.

If you do not hold a biometric passport, you will need to send in another form of original identity document.

What Other Types Of Identification Can I Use?

If you don’t hold a biometric passport, you can also use these as forms of identification:

  • A valid and current passport
  • A biometric residence permit (sometimes referred to as BRP). This was formerly known as “the identity card for foreign nationals”
  • A UK certification of naturalization
  • An European Union or European Economic Area national identity card
  • A travel document

You have to send the original documents with your driving licence application. A photocopy or scanned version will not work.

You cannot use:

  • Any photocopies or laminated certificates
  • Certificated copies, even if they have been done by the Post Office document certification service.
If you are going to need your passport within the next month, don’t send it to the DVLA. The best thing to do is to wait and do your driving licence application when you get back from your travels, as it may not be returned in time.

Call DVLA Contact NumberWhat Identification Can I Use If I Am A Pensioner?

If you have reached the age of state pension, you can send an original one of these in your name:

  • A recent bank or building society statement. It must be from within the last 3 months and show your pension payment as well as your National Insurance number
  • A BR2102, BR2103 or BR5899 letter that confirms that you are eligible to receive State Pension.

Can I Use A UK Birth Or Adoption Certificate?

You are able to use a UK birth or adoption certificate, as long as you send it with one of these:

  • Your National Insurance card or letter from the Department for Work and Pensions that shows your National Insurance number. The Department for Work and Pensions is also sometimes referred to as the DWP.
  • A photocopy of the front page of a benefits books or your original benefits claim letter
  • Your P45, P60 or a pay slip
  • Your marriage certificate or divorce papers (decree nisi or absolute)
  • Your college or university union card, school record or PASS CitizenCard

What Should I Do If I Have Changed My Name?

If you have changed your name, you will need to provide evidence of this taking place since your identity document was issued. An example would be that your passport was issued before you got married and your marriage certificate would provide proof that this happened after your passport was issued.

The details you provide have to provide a clear link between the name on your original identity document and the name you currently hold.

Do I Have To Have Someone Sign My Form And Photo?

Yes. The person who does this must:

  • Be classed as resident of the UK
  • Know you personally
  • Not be related to you
  • Not residing or living at the same address as you

Call DVLA Contact NumberSuitable people can include:

  • A local business person, such as shopkeeper
  • A librarian
  • Anyone who is professionally qualified, such as a lawyer, teacher or engineer
  • A police officer
  • A member of staff from a bank or building society
  • A civil servant
  • A minister of religion
  • A magistrate
  • A local councillor
  • A Member of Parliament, Assembly Member, Member of the Scottish Parliament or Member of the European Parliament

Remember, the DVLA will get in contact with the person who signs your application.

When Do I Not Need Someone To Sign My Photo?

You will not need your photo signing if you have agreed for the DVLA to check your identity by:

  • Getting in contact with your local HM Passport Office
  • Providing an accurate and up to date passport, travel document or BRP
  • Providing your EU or EEA national identity card (except for ID cards that have been issued by the Swedish Post Office)
There is no need for someone to sign your photo if you are renewing your licence with a new photo.

When Will I Get My Documents Back?

You will get your driving licence and identity document returned separately.

You should include a stamped self-addressed special delivery envelope if you would prefer for your identity documents to be returned by special delivery.

If you have not received your identity documents within 3 weeks of getting your driving licence, you should contact the DVLA.

 

Exchanging your Paper Driving Licence For A Photocard Licence

You have to get a new licence if you:

  • Change your home address
  • Find your licence has been defaced
  • Change your name (for this, you will need to apply by post with a D1 or D2 form)
  • Are getting a Driver Certificate of Professional Competence (CPC) driver qualification card (DQC)

If this is not the case for you and your paper licence is still valid and in date, there is no need for you to exchange it for a photocard. You should not throw your paper driving licence away. Find more information about the changes to the paper part of the photocard licence here.

Before You Apply

You should remember that the DVLA will try to send you your driving licence back within 3 weeks, but this may not be the case if your personal or medical details need to be checked.

To apply, you will need to use your Government Gateway ID. If you need to, you can register for one of these as part of your application.

You will need to make sure you are/have these things:

  • Your driving licenceCall DVLA Contact Number
  • Be classed as a resident of Great Britain
  • Be able to meet the minimum eyesight requirement
  • Not have been prevented from driving for any reason
  • Be able to pay £20 by MasterCard, Visa, Electron, Maestro or Delta debit or credit card
  • A valid UK passport or other form of identity
  • Your National Insurance number
  • Be able to provide addresses of where you have resided for the last 3 years

It is not possible for you to apply online if you have changed your name. You will need to do this by a postal application, using form D1 for car and motorcycle licence or D2 forms for lorries and buses. You can get these form from the online DVLA form ordering services or the majority of Post Offices have D1 forms.

If you decide to go ahead an apply online, you are agreeing that the DVLA can check your personal data. This includes your National Insurance number. If the DVLA cannot verify your identity, you will be told what to do.

What Photo Will Be Used For My Licence?

The DVLA will use your UK digital passport photo. If, for any reason, this is not possible or you don’t want them to use this one, you will have to send a new photo to the DVLA by post. After you have completed your application, you will be sent a form in the post that you will need to return with your photo.

Call DVLA Contact NumberCan I Drive Before I Get My New Licence?

You are okay to drive while your licence is in the process of being renewed if you can meet all of these conditions:

  • Your doctor is in support of you continuing to drive
  • You held a valid licence
  • You only drive under the same condition as your previous licence
  • Your application if less than 12 months old
  • You didn’t have your last licence revoked or refused on medical grounds
  • You are not currently disqualified from driving for any reason
  • You weren’t disqualified as a high risk offender on or after 1st June 2013

Once you have applied, the DVLA will send you a confirmation email. You could be asked to take part in research via email, but you are free to opt out if you want to.

Are There Other Ways To Apply?

Yes. You can apply by post, by obtaining and completing a D1 form, which you can get either through the DVLA’s online form ordering service or by visiting your local Post Office (it might be worth ringing them first to check they have D1 forms).

As wella s the D1 form, you will need to make sure you send:

  • Original identity documents
  • A colour passport-style photo
  • The £20 fee in the form of a cheque or postal order made payable to the DVLA- you cannot send cash.

All these document should then be sent to:

DVLA
Swansea
SA99 1BU

 

Fake Driving Licences

Fake driving licences are against the law and can result in large fines and even prison time if they are used for illegal purposes, such as giving false information or identification. There are many websites that offer “genuine fakes” and can end up costing you money for a silly, novelty item that has no other use other than to be “used for entertainment purposes”.

How Can You Get A Fake Driving Licence?

There are numerous driving licence websites that claim to offer fake driving licences. It is best to avoid using these as they may offer an impressive looking product but you could find yourself out of pocket as they don’t send you anything after taking your money or send you something terribly fake. Of course, in either of these situations, there is no-one you can complain to about the quality of service you have received as what you are doing (or trying to do) is illegal.

The majority of websites that advertise themselves as selling fake driving licence tend to do one of two things. The first thing is they offer you a card that doesn’t exist such as a “Provisional Motorcycle Permit”, an “International Driving Permit”, a “European Driving Permit” or a “National Identification Card”. There are no legal versions of these card given to anyone of any age or status, so they are best to be avoided.

The other thing that you can find is that even though a site appears to produce decent fake looking licences, somewhere in their small print or even on the back of the card, they will have a statement saying that the cards are produced for novelty purposes and have no other use. You tend to find this out from the FAQ section of their website and if you want to make sure this is not the case, you should contact the website directly. If they don’t have any contact details, that should be enough of a warning sign to just walk away from the site altogether.Call DVLA Contact Number

Is It Illegal To Have A Fake Driving Licence?

While it isn’t illegal to have a “novelty” driving licence, it is illegal to use it to lie about your background or status. This includes things such as getting car insurance or going into a club, pub or bar. The majority of false ID’s sold on the internet are useless as forms of identification as they can only be used for novelty reasons.

If you visit a website or someone tells you that the cards they are making are “perfectly legal” or other words to that affect, this is probably because they are not copies of official driving licences. They may also have a disclaimer on the reverse stating that they are novelty cards, something that a bouncer, bar staff or anyone else you may produce it for will be trained to spot.

Another way to think of using a fake ID is that if you were to make an application for a driving licence from the DVLA and provided false information, you would be guilty of committing an offense. However, the issuing authority, in this example, the DVLA, would not be guilty as they took your details as genuine.

Call DVLA Contact NumberWhat Can Be The Consequences Of Using A Fake Driving Licence?

The consequences of using a fake driving licence can be very severe. At the most, you can face a £5,000 fine and up to 10 years in prison. It can also impact any establishments you use the licence at, as they can get a fine of up to £5,000 or may have to voluntarily close for up to 48 hours.

If a particular venue is found to have been serving children at least twice within a period of 3 months, they can get a fine of up to £10,000 and have their licence suspended for up to 3 months. As well as this, they may find that the licensing authority makes the decision to review their alcohol licence.

Surrendering Your Driving Licence

Call DVLA Contact NumberAt the moment, there is no legal age for you to stop driving. It is a personal decision you need to make about when you feel should or want to stop, unless you find yourself suffering from certain medical conditions that can affect your ability to drive safely and comfortably.

If you find yourself suffering from a medical condition that impact on your driving, you may have to give up your driving licence until you are able to meet the medical standards of fitness that are required for you to safely drive confidently again.

Should you make the decision to give up driving or are advised by your doctor to stop, you will need to inform the DVLA about the development or your choice. After informing them, you will need to send them your licence along with the appropriate form.

If you are giving up a car or motorcycle licence, you can download the declaration of voluntary surrender form from gov.uk/giving-up-your-driving-licence. You will then need to send it to the DVLA address that is stated on the bottom of the form.

Should you find yourself needing to give up a bus, coach or lorry licence, you will need to download the VOC99/CERT form and send this with your driving licence to the address on the form.

After surrendering your licence, you will need to reapply for a new driving licence if you make the decision to start driving again. If this occurs after your licence being revoked for medical reasons, you will need to complete a D1 application form and the appropriate medical condition form and send this information to the DVLA.

If You Want To Check Your Driving Abilities

It is possible for you to speak to your GP if you find that you want to keep drive but are worried about if you are capable or able to do so safely. They will be able to advise you of the best course of action of how to deal with any conditions you may have and give you their professional opinion regarding your situation.

If you feel like you could benefit from having your driving ability monitored in a confidential and objective manner, you can undertake an assessment from the RoSPA (also known as the Royal Society for the Prevention of Accidents).

Call DVLA Contact NumberThe RoSPA

The Royal Society for the Prevention of Accidents can offer you an objective and honest assessment of your driving. You can take an experienced driver assessment that has been developed with the idea of being able to identify areas that you are particularly strong at, as well as those you aren’t when placed behind the wheel. This also works to help increase your confidence in your ability to drive on the busy roads of today.

It is important to emphasize that it is not a test, so hopefully you will not feel as though you are under pressure. The examiners are there to help you and improve your driving capabilities.

Driving assessments from the RoSPA are aimed at younger drivers, inexperienced drivers, drivers who have found themselves in different circumstances, older drivers, new parents or anyone who is in need of some reassurance about their driving skills.

On the day of your assessment, you will be able to use your own vehicle and it will last for around 1 hour. The assessment is carried out by serving or retired police officers, who will be responsible for contacting you with your preferred location and date and they are available across the country.

The benefits of taking an assessment with the RoSPA is that you should find you have improved confidence in your driving capabilities as well as being given a written report that will review your driving and a certificate of completion. You will also get personalised, practical suggestions that are tailored to your circumstances and location about how you could go about improving your driving skills, should you wish to.

Replace A Lost Driving Licence

To replace a lost licence, start by calling

XXXXXXXXXX

This service is not affiliated with DVLA. A direct number can be obtained from their website at no or lower cost here.

Contact DVLA – call connection service

DVLA call connection service cost £3.60 per minute plus your standard network charge, provided byA2B Telecom Ltd.

Please ensure you have the bill payers permission before contacting a company on our website.

This website provides hard to find phone numbers as a call connection service, and is not associated with the DVLA.

Calls cost £3.60 per minute with a minimum charge of £3.60, plus your phone company’s access charge

The DVLA contact number is available directly from their website at no or lower cost

  • Press (1) to get put through to “Licences”
  • Press (3) to select the option to replace
  • Press (1) to select the replacements department
  • Press (1) if you want to replace your licence with no changes to your details

If you find that your driving licence has been lost, stolen, damaged or destroyed, whether it was accidentally or on purpose, you will need to arrange a replacement. You can sort a replacement in 3 different ways: online, over the phone or by post. To make your application online, you will need to apply by using your Government Gateway ID. If you haven’t got one, or are wanting to re-register, you will be given an ID as a part of your application process. If you find that your driving licence is stolen, you will need to contact the police

By completing the application online, you should find that your new photocard and paper counterpart will arrive within a week.

1. Apply by phone
2. Apply by post

To Replace Your Licence

When trying to replace your licence, you will need to make sure that:

  • You are considered a resident of Great Britain, as there is an alternative service in Northern Ireland
  • Not have any driving disqualifications for whatever reason
  • Be able to pay £20, using a MasterCard, Visa, Electron, Maestro or Delta debit or credit card
  • Hold a valid UK passport or another form of identity
  • Be able to give addresses of where you have resided for the last 3 years

Also, you should give your driving licence number and National Insurance number, if you know them.

Your Driving Licence Photo

The DVLA will attempt to use an electronic photo, if one is available. You will have an electronic photograph available for your photocard licence if:Call DVLA Contact Number

  • You photocard was due to expire within the next 2 years
  • You hold a UK passport

If there isn’t a suitable electronic photo, the DVLA will inform you. In this case, you will need to print out a form and send it to them with a new, appropriately sized photography,

The ensure the photo on your driving licence is up to date, you can use the renewal service for your photo driving licence. In order to do this online, you will need a valid UK passport.

Call DVLA Contact NumberWhat To Do If You Find Your Old Licence Afterwards

If you find your old licence after getting a replacement, you have to return your old licence to the DVLA. You will also need to include an explanation as to what has happened, if you have requested or received a replacement.

Other Ways To Apply If You Have A Photocard Driving Licence

You can apply for a replacement licence two other ways; by phone or by post.

To Apply By Phone

You can only use this method if none of your details have changed.

It is also worth noting that you cannot apply over the phone if you have a damaged licence or it expires in less than 56 days (this changes to 90 days if it is expiring for medical reasons)

The phone lines are open 8am-7pm Monday-Friday and 8am-2pm on Saturdays.

To Apply By Post

To apply for a car or motorbike licence, you will need to complete a D1 form, “Application for a driving licence”, which is available from the online DVLA form ordering service, or the majority of Post Offices.

If you have a bus or lorry licence, you will need to complete the D2 form, called “Application for a lorry/bus licence”, which you can get through the DVLA form ordering service online.

Once you have completed these forms, you will need to then:

  • Post your application to the address that is displayed on the form, with the fee that is also shown on the form
  • Include any parts of your licence that you still have, if you are only missing one part

If your name has changed too, you will need to send any original documents that are required to confirm this.

It can take up to 3 weeks for postal applications to be returned.

Alternative Ways To Apply If You Have A Paper Driving Licence

You can also applied by post if you hold a paper driving licence. You will need to complete the same forms as you would for a photocard licence, D1 and D2, depending on the type of licence you hold.

Once you have done this, you will need to:

  • Include original documents that can confirm your identity
  • A passport-type photo
  • Your paper licence, if it has suffered damage
  • Then send all of these, along with your application to the address displayed of the form, as well as the appropriate fee (found on the form also)

Please note postal applications can take up to 3 weeks to be returned.